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Chapter 6: Groups and Organizations

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Group: people who identify and interact with one another

Social groups: two or more individuals connected by common bonds and shared social relations

Dyad: a group of two people

Triad: a group of three members

Primary groups: small scale, intimate, face to face long lasting associations

Secondary groups: large scale, impersonal, task forced and time limited associations

Reference group: a collection of people used for comparison and identification

In group: a social unit in which an individual belongs and feels a sense of we

Out-group: individuals who do not belong or are excluded from one

Social clique: a small, close knit and exclusive group of individuals

Group conformity: aligning attitudes and behaviors with group norms

Group think: the tendency of group members to yield the desire for consensus rather than expressing individuals or alternative ideas

Pressure for conformity: dissenters are pressured not to express their opinions

Self censorship: dissenters choose to withhold their counterarguments

Illusion of unanimity: the majority view and judgement are assumed to unanimous

Mindguards: self appointed members protect the group and the leader from information that is problematic or contradictory to the group\\\’s views

Illusion invulnerability:members ignore dangers, take excessive risks, and are overly optimistic

Collective rationalization: members discount and explain away warning signs

Belief in inherent morality: members believe their decisions are morally correct and ignore ethical considerations

Stereotype views of out-groups: out groups are labeled with negative stereotypes and considered as rivals

Organization: a structured, purposeful and goal oriented collection of people

Informal organizations: a system of the personal contacts and relationships of grouping people

Formal organizations, structured and bureaucratic systems regulated by clearly stated norms and rules

Normative organizations: groups of people based on shared interests and the intangible rewards of membership

Utilitarian organizations: groups of people based on contractual obligations that seek tangible benefits such as monetary compensation

Coercive organization: groups of people whose membership is primarily forced and must abide by strict rules and regulations

Resocialization: and identity transformation in which social norms and roles are altered or replaced

Total institutions: isolated groups with strict rules and regulations to control every aspect of members lives 

Rationalization: traditional modes of thinking are replaced with end/means analysis

Bureaucracies: a heirarchical authority structure that uses task specialization, operates on the merit principle and behaves with impersonality

Ideal type: logical or consistent traits of a given social phenomenon

Red tape: adherence to excessive regulations and conformity that prevents decision making and change

Peter Principle: the notion that workers in a bureaucratic organization will continue to be promoted until they reach their level of incompetence

Spoils system: the practice of politicians awarding jobs to friends and supporters based on liking and not skill

Iron law of oligarch: a system in which then concentration of power in a democracy rests in the hands of a few elite leaders

McDonaldization: the process by which the principles of fast-food restaurant are coming to dominate more and more sectors of American society and the rest of the world

Leaders: individuals or groups who help facilitate, guide and be the representative voice of its members

Instrumental leadership: the leadership is very task oriented

Expressive leadership: leadership endeavors to establish more personal or primary connections with the group members

Authoritarian: a leadership that is based on orders and directives

Democratic: a leadership style based on increasing harmony and reducing conflict between groups

Laissez-faire: a leader who take hands off approach to leadership

Transformational leader: causes individuals, groups, and social systems to change

Transactional leader: acts as a manager by keeping the group functioning smoothly 

Nepotism: the practice of favoritism directed toward family members

Social capital: the network of links that develop between people

Meritocracy: a system that fosters and rewards personal effort, ability and talent through competition to determine social standing

social aggregate, a collection of individuals in the same geographic location who do not share common characteristics