Notes:
social interaction, interpersonal relationships between two or more persons
definition of the situation, an individual’s interpretation of the social setting
social construction of reality, an individual’s perceptions of one’s social world as determined or influenced by social interactions.
Ethnomethodology, the study of people’s methods as it relates to the formation of society
dramaturgy, the theory that we are all actors on the stage of life and we divide our world based on what we let others see or not see of us
face work, the efforts exerted by both actors during an interaction to get through unanticipated events without casting an undesirable light or disrupting the relationship of the participants
Family, government, education, religion, and economics are examples of social institutions, organizational systems that link individuals to the larger society
feeling rules, norms about which emotions are appropriate to display in a given situation
emotion labor, a worker’s regulation of personal feelings in an effort to set an emotional tone for customers in a business setting
Thomas theorem, the idea that if we think something is real, then it is indeed real to us