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Connecting Sociology and YOU!

Chapter 5: Social Interaction

Notes: American sociologist W. I. Thomas (1863–1947) developed the definition of the situationan individual’s interpretation of the social setting, and stated that the complex interpretations of the situation are not always interpreted accurately. Thomas’ famous theorem, “If men define their situations as real, they are real in the consequences,” indicates that even though we may not be aware of our misinterpretation of the situation, we act as if it is real (Thomas and Thomas 1928). This means we may not always correctly interpret the social context, but we think we do and act based on our interpretations. 

 

 social interactioninterpersonal relationships between two or more persons (C-19), you process information, and many elements are open for interpretation. Sometimes we struggle to convey meaning, and other times we fail to understand what others are trying to communicate.

 

The third process involves an ongoing social attributionan explanation of how others appear, behave, or are motivated, which involves an interpretation of an interaction and how it causes you to think and behave. It is the inferences people make about the causes of events and behaviors.

fundamental attribution errorthe bias of attributing our behavior to our circumstances and others’ behavior to their character

 

Ethnomethodologythe study of people’s methods as it relates to the formation of society (HP), originated with Harold Garfinkel (1917–2011). Ethnomethodology states that social interactions occur due to unstated and underlying presumptions that form a consensus among members of society. 

He termed this technique breachingpurposely violating social norms to examine an individual’s reactions

 

Mead’s student at the University of Chicago, compiled his writings and further developed his ideas into a more systematic approach. He coined the term “symbolic interaction” and defined it:

  • people act toward things based on the meaning those things have for them
  • these meanings are derived from social interaction and modified through interpretation

dramaturgythe theory that we are all actors on the stage of life and we divide our world based on what we let others see or not see of us (HP). It is a practical and comprehensive explanation of why we “act” the way we do in everyday life

 

wo additional Goffmanian terms you are probably already familiar with are saving and losing face. Goffman wrote about face workthe efforts exerted by both actors during an interaction to get through unanticipated events without casting an undesirable light or disrupting the relationship of the participants (HP), and how we all participate in it (Goffman 1967). 

 

A third symbolic interaction theory is social exchangethe process by which social decisions are based on perceived costs and benefits. Sociologist George Homans established the theory in the 1950s, and Peter Blau, Richard Emerson, Karen Cook, and others further developed this perspective in the 1980s and viewed social structures as being comprised of the combination of exchanges and networks (Cook and Emerson 1987; Emerson 1976; Blau 1964; Homans 1958). The exchange theory indicates that social interactions are a process of negotiated exchanges between parties similar to economic exchanges. If you purchase an item and think you paid a fair price, you will be satisfied with the exchange.

 

Once the outcome is calculated, a Comparison Level (CL) is determined. This is a standard of what the individual expects in the relationship based on experiences with and observations of other relationships. 

 

Outcome

Greater Than or Less Than

Comparison Level or Comparison Level for Alternatives

Relationship Status

Outcome
> (greater than)
Comparison Level
Satisfied in the Relationship
Outcome
< (less than)
Comparison Level
Dissatisfied in the Relationship
Outcome
> (greater than)
Comparison Level for Alternatives
Stay in the Relationship
Outcome
< (less than)
Comparison Level for Alternatives
Termination of the Relationship
Social statusan individual’s position or rank within a social system (HP), impacts how we interact with others. 
Social status is an important social concept from birth to death. Your status setthe collection of statuses held at one time, can include student, teammate, worker, and kinship statuses such as son/daughter, brother/sister, boyfriend/girlfriend, husband/wife, and father/mother. 
Ascribed statusassigned social status based on characteristics such as sex, race, and age, is a helpful measurement in determining your level of status.
Achieved statusearned social status based on merit, is another way to measure your social position within society
You only have one master statusthe social position central to your identity (HP). Your master status may be a college student, a parent, or a college athlete, depending on your life experiences and situation. 
Status symbolsmaterial signals that are meant to convey a message to others about an individual’s social position, are one way that people embellish their statuses. Status symbols are often luxury items, and people sometimes collect status symbols by practicing conspicuous consumptionthe public display of lavish and wasteful spending to enhance one’s social status (C-19). Sociologist Thorstein Veblen (1857–1929) introduced the term in 1899 to describe the class of nouveau rich emerging in the United States (Veblen and Chase 1934). 
Status symbols are often luxury items, and people sometimes collect status symbols by practicing conspicuous consumptionthe public display of lavish and wasteful spending to enhance one’s social status (C-19).
The next element that impacts our interactions and social structure is social rolesexpected patterns of behaviors for specific statuses and positions. There are expectations, informed by social structures, regarding how you are supposed to act in nearly every social situation. 
role setthe complement of role-relationships within a single status, includes your role-relationships with your professors, graduate assistants, staff, and classmates. Role strainincompatible demands, and expectations within a single role (HP), occurs when you are being pulled in too many directions as a student.
On top of this, you will undoubtedly experience role conflictcompeting demands resulting from two or more statuses (HP). You have to meet the demands of your coursework, family and friends, and extracurricular activities, which can sometimes be overwhelming.
role exitthe process of disengaging from significant roles, can be an emotional and challenging process. You are connected to your roles in the past, present, and future, which means it is usually not a simple decision to quit, resign, or walk away. 
  1. Doubt role commitments
  2. Seek alternatives
  3. Turning point
  4. Create an ex-role

Family, government, education, religion, and economics are examples of social institutionsorganizational systems that link individuals to the larger society (HP).

Social groupstwo or more individuals connected by common bonds and shared social relations, are basic elements of society. Sociologist Charles Horton Cooley (1864–1929) divided social groups into primary groupssmall-scale, intimate face-to-face long-lasting associations, and secondary groupslarge-scale, impersonal, task-focused, and time-limited associations (Cooley 1909). Primary groups are small-scale and share personal and lasting relationships. Examples include family members, childhood friends, and intimate partners. Ideally, all of these interactions consist of personal and lasting relationships that provide security and meaning among its members.

While most of your social interactions occur in either primary or secondary groups, another important element of interaction consists of social networksgroups of individuals and organizations that are connected to one another. Social networks provide ties between individuals and groups, helping maintain stability within society

he dictates about prescriptive or proscriptive emotions are known as feeling rulesnorms about which emotions are appropriate to display in a given situation (HP). Every society has feeling rules about how people show their emotions and what emotions are acceptable or unacceptable to express.

This is known as emotion labora worker’s regulation of personal feelings in an effort to set an emotional tone for customers in a business setting (HP).

Types of Harassment

Description

Sexual Harassment

Any welcome sexual conduct deemed offensive by the recipient. It can be verbal, physical, or sexual in nature.

Racial Harassment

Unwelcome verbal or physical behavior directed towards an individual(s) based on their race or national origin.

Personal Harassment

Bullying, rejecting, humiliating, intimidating, and uncivil conduct directed towards someone based on personal difference.

Sexual Orientation Harassment

Unwanted verbal, physical, and sexual conduct directed towards someone based on their sexual orientation.

Disability Harassment

Negative physical or verbal behavior directed towards an individual based on their mental or physical ability.

Age Harassment

Hurtful physical and verbal actions directed at a person based on their age.

It is important to note that a person can experience multiple types of harassment. A young Black woman may encounter both sexual and racial harassment at the same time, while an older Jewish man who walks with a cane might simultaneously experience personal harassment, disability harassment, and age harassment.

Women are more likely to experience street harassment than men. Research indicates that 65 percent of women and 25 percent of men encounter some type of street harassment throughout their lifetime (Stop Street Harassment 2022). LGBTQ+ men and low-income individuals reported higher incidents of street harassment than other groups, and 50 percent of victims — both male and female — indicate that harassment started around the age of 17 (Stop Street Harassment 2022). Street harassment can also vary by race, as shown in Figure 5.4.2.

Reality is about perception. This principle was first set forth by W.I. Thomas and Dorothy Swain Thomas in 1928 and is known as the Thomas theoremthe idea that if we think something is real, then it is indeed real to us. Consider for a moment the friends you hang out with at the student union, library, or nightclub.

Pros of Social Networking

Cons of Social Networking

Information can be spread quickly

Information is not necessarily accurate or private

Relationships can be strengthened and make new friends

Heavy users tend to have lower grades

It has helped create thousands of jobs in the technology industry

It can increase levels of stress in offline relationships

Social networking offers an outlet for shy or socially isolated individuals

Users have less face-to-face interaction with others

 

It can harm employee activity because people spend time online instead of working

 

Users are more likely to be prone to social isolation in the first place

(ProCon.org 2017)

Still, social networks allow us to transcend our reality and communicate across space and time with friends and foes worldwide. But is this actually social interaction? While it is not the type of interaction commonly practiced before the advent of computers and cell phones, it can involve an interpersonal relationship between two or more persons. Taking it a step further and referencing the Thomas theorem about perception and reality, we have to conclude yes, it is social interaction. Social networks are made up of people who share a community, and as such, their definition of social interaction is based on their perceptions of the reality in those communities. Given that social networks are here to stay for the foreseeable future, our definition of social interaction will need to continue to adapt to the social changes we incorporate into our lives.