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Chapter 6: Groups and Organizations

Notes:Group- People, who identify and interact with one another.

Social Groups- two ore more individuals connected by common bonds and shared believes

Dyad a group of two people ( the smallest group)

Triad- a group of three members, can change how the group functions

FORMING
  • Socializing
  • Displaying eagerness
  • Asking questions
  • Focusing on group identity and purpose
STORMING
  • High emotions
  • Competition among members
  • Lack of participation by some members
  • Conflict among members
NORMING
  • Members are engaged and supportive
  • Less emotion and anxiety
  • Reconciliation among members
  • Developing cohesion
PERFORMING
  • Interdependent
  • Productive
  • Balance of workload among members
  • Efficient workflow and systems
ADJOURNING
  • Sadness about the group dissolving
  • Awards distributed to recognize members and team
  • Concern about change

Primary groups are small-scale, intimate, face-to-face long-lasting associations

secondary groups are large-scale, impersonal, task-focused, and time-limited associations.

reference group, a collection of people used for comparison and identification 

in-group, a social unit in which an individual belongs and feels a sense of “we,”

out-group, individuals who do not belong or are excluded from one’s group.

 social clique, a small, close-knit, and exclusive group of individuals 

group conformity, aligning attitudes and behaviors with group norms (HP), and compliance.

Groupthink- The tendency of group members too yield the desire for consensus rather than expression individual or alternative ideas

Pressure for Conformity

Dissenters are pressured not to express their opinions

Self-Censorship

Dissenters choose to withhold their counterarguments

Illusion of Unanimity

The majority view and judgments are assumed to unanimous

Mindguards

Self-appointed members protect the group and the leader from information that is problematic or contradictory to the group’s views

Illusion of Invulnerability

Members ignore dangers, take excessive risks, and are overly optimistic

Collective Rationalization

Members discount and explain away warning signs

Belief in Inherent Morality

Members believe their decisions are morally correct and ignore ethical considerations

Stereotypes Views of Out-groups

Out-groups are labeled with negative stereotypes and considered as rivals

organization, a structured, purposeful, and goal-oriented collection of people, is a social unit with distinct functions that ranges in size from a handful of people to a large multinational organization with tens of thousands of members.

Informal organizations, a system of the personal contacts and relationships of groupings of people, exist outside the organizational charts. 

formal organizations, structured and bureaucratic systems regulated by clearly stated norms and rules, as the repetitive arrangement of relationships often morphs into formal organizations. 

Normative organizations, groups of people based on shared interests and the intangible rewards of membership, are comprised of individuals who join as volunteers to pursue goals they consider morally worthwhile.

Utilitarian organizations, groups of people based on contractual obligations that seek tangible benefits such as monetary compensation, are comprised of individuals who join for a specific purpose, and most often to gain income.

coercive organization, groups of people whose membership is primarily forced and must abide by strict rules and regulations.

resocialization, an identity transformation in which social norms and roles are altered or replaced.

 total institutions, isolated groups with strict rules and regulations to control every aspect of members’ lives

bureaucracies, a hierarchical authority structure that uses task specialization, operates on the merit principle, and behaves with impersonality

 ideal type, logical or consistent traits of a given social phenomenon

red tape, adherence to excessive regulations and conformity that prevents decision-making and change

Peter Principle, the notion that workers in a bureaucratic organization will continue to be promoted until they reach their level of incompetence

spoils system, the practice of politicians awarding jobs to friends and supporters based on liking and not skill.

iron law of oligarchy, a system in which the concentration of power in a democracy rests in the hands of a few elite leaders

leaders, individuals or groups who help facilitate, guide, and be the representative voice of its members.

 instrumental leadership, is one in which the leadership is very task-oriented. This leader keeps the group moving in the direction of its goal

expressive leadership, leadership endeavors to establish more personal or primary connections with the group members as they work toward accomplishing the task

  • Authoritarian: A leadership style that is based on orders and directives.
  • Democratic: A leadership style based on increasing harmony and reducing conflict between group members.
  • Laissez-faire: A leader who takes a hands-off approach to leadership.

transformational leader causes individuals, groups, and social systems to change

transactional leader acts as a manager by keeping the group functioning smoothly