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Chapter 6: Groups and Organizations

Dyad: social group of 2 people

Triad: social group of 3 people

Social aggregate: a collection of individuals in the same geographic region who do not share common characteristics

Social aggregates and categories are not social groups because they do not build a sense of belonging of its members

Primary groups: small-scale social groups

Secondary groups: large-scale social groups

Reference group: a collection of people used for comparison and identification

In-group: a social unit in which an individual belongs and feels a sense of belonging

Out-group: individuals who do not belong or are excluded from the group

Social clique: a small, close-knit, exclusive group of individuals

Group conformity: aligning attitudes and behaviors with group norms; experimenter was Solomon Asch. It was found that cross-cultural differences exist in findings, historical social setting may influence conformity (like in the US during the red scare), and the original Asch experiment did not meet current ethical standards.

Symptoms of Groupthink:

Pressure for conformity

Self-censorship

Illusion of Unanimity: judgements are expected to be unanimous

Mind guards: self-appointed members protect the group from contradictory information

Illusion of invulnerability: members ignore dangers and are overly optimistic

Collective rationalization

Belief in inherent morality

Stereotypic views of out-groups

Intense in-group cohesiveness: feeling a sense of we

Meaningful threat: Potential for setbacks if they do not follow through

Group insulation: Not speaking to other groups.

Delphi method: prevents groupthink by allowing members to contribute individually and anonymously.

Informal organization: a system of the personal contacts and relationships of groupings of people, casual

Formal organization: structured and bureaucratic systems regulated by clearly stated norms and rules

Normative organizations: groups of people based on shared interests and the intangible rewards of membership; people join as volunteers. Ex HOA, political parties, nonprofits.

Utilitarian organizations: groups of people based on contractual obligations that seek tangible benefits such as monetary compensation

Greenwashing: the promotion of being a sustainable and green company when the sustainable practices are not the norm for the organization.

Coercive organizations: groups of people whose membership is primarily forced and must abide by strict rules and regulations.

Resocialization: an identity transformation in which the social norms and roles are altered or replaced.

Rationalization: traditional modes of thinking are replaced with end/means analysis.

Ideal type: logical or consistent traits of a given social phenomenon

Red tape: adherence to excessive regulations and conformity that prevents decision-making and change

Peter Principle: the notion that workers in a bureaucratic organization will continue to be promoted until they reach their level of incompetence.

Spoils system: the practice of politicians awarding jobs to friends and supporters based on liking and not skill.

Iron law of oligarchy: a system in which the concentration of power in a democracy rests in the hands of a few elite leaders.

McDonaldization: the process by which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society and the rest of the world.

Instrumental leadership is task-oriented, while expressive leadership is made to establish more personal or primary connections with the group members.

A transformational leader causes individuals and systems to change.

A transactional leader acts as a manager by keeping the group functioning smoothly.

Social capital: the network of links that develop between people, which may result in a personal, social, and professional advantage.

Cyberslacking: when workers spend excessive time online for personal reasons that do not benefit their employer.

Telecommuting: another term of remote working.